Privacy Policy

Effective Date: 26 June 2026

Ironbark Reports ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our inspection report generation service at www.ironbarkreports.com.

1. Information We Collect

We collect information you provide directly: email address, organisation name, property inspection data (addresses, room conditions, photos), and inspection report outputs generated by our AI service.

2. How We Use Information

We use your information to: generate inspection reports, manage your account and organisation, communicate with you about your account, improve our service, and comply with legal obligations.

3. Data Storage & Security

Your data is stored on secure servers located in Germany (Hetzner). We implement appropriate technical and organisational measures to protect your data. Access to reports and photos is restricted to users within your organisation.

4. Data Retention

Inspection reports and uploaded photos are retained for 90 days by default. You may request earlier deletion by contacting us.

5. Third-Party Services

We use AI language model APIs to generate inspection report text. Report data is transmitted to these services for processing and is not retained by them for training purposes.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to access and correct your personal information. Contact us at the email below for any privacy-related requests.

7. Contact

For privacy questions: dav783@hotmail.com

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